
FAQ'S
Frequently Asked Questions about Insurance & Services
FREQUENTLY ASKED QUESTIONS
Authentic Perspectives Counseling is an Out-of-Network (private pay) provider. However, La Tanya is credentialed to accept Aetna, Cigna, Florida Blue, and select EAPs through contracted partnerships with a few agencies. These sessions are billed through the partner organization, not directly through APCC.
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This structure allows for some insurance-supported care, but the majority of clients choose private pay for greater flexibility, discretion, and autonomy. Many appreciate the ability to work directly with a therapist without third-party limitations or interference.
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Here are some of the key benefits of choosing private pay:
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Freedom to Choose Your Provider - You are not limited to in-network providers and can work with a counselor who best aligns with your goals and values.
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Confidential Medical Records -Private pay clients avoid having a mental health diagnosis entered into their permanent medical record, which can sometimes affect future insurance eligibility.
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Enhanced Privacy & Confidentiality - Insurance companies may require access to your diagnosis, treatment notes, or progress reports to justify services. With private pay, your information stays between you and your therapist.
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No Session Limits - Unlike many insurance plans, which impose restrictions or limits on counselingnumber of sessions, private pay allows you to engage in therapy for as long as necessary.
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Greater Control Over Your Care - Insurance providers often dictate the type, frequency, and duration of services they’ll approve. Private pay gives you full control over your care plan, including the number of sessions and the specific services that best suit your needs and budget.
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Frequency - Even with top-tier coverage, insurance typically limits how often services can be rendered. Many people benefit from more than one session per week, especially in the early stages of counseling. Increased frequency can provide added accountability, momentum, and support for long-term growth. At APCC, La Tanya has built flexibility into her practice to accommodate clients who may need more intensive support, depending on availability and the client’s ability to maintain their financial responsibility.
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Diagnosis - When using insurance, a formal mental health diagnosis is required. Without a diagnosis, providers cannot submit claims for reimbursement. This means that even if you're coming in for stress, life transitions, or personal growth, a diagnosis must be assigned—often in the very first session At APCC, we believe this practice can be both premature and counterproductive. While we recognize that a diagnosis can be helpful for some clients—especially those seeking clarity or referrals for additional services—we prefer to focus on your lived experiences and the real struggles you're navigating, not just on assigning a clinical label to justify reimbursement. Private pay allows us to support you without the pressure to pathologize your pain.
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Note: During your initial assessment, we will review the limits of confidentiality and outline what information (if any) may be shared under specific circumstances. These terms will be explained in detail and included in your consent-to-treat documents.
FREQUENTLY ASKED QUESTIONS ABOUT
THE HEALING WELL
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Plus Member: Includes access to discounted session rates, wellness tools, and flexible support without a long-term commitment.
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Concierge Support: Designed for high-level care with priority booking, extended sessions, personal planning, and exclusive access to retreats or intensives. It requires a 3-month minimum.
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